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01. Introduction

The Success Builders ("Company," "we," "our," or "us") is committed to protecting the privacy of our users and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thesuccessbuilders.ph/ and use our digital marketing services.

By using our services or accessing our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site or services.

02. Information We Collect

We collect both personal and non-personal information to provide and improve our services:

• Personal Information: Full name, email address, phone number, billing and payment information, IP address.
• Technical Information: Browser type, operating system, referring URLs, page views, and access times.
• Usage Data: Information about how you use our website and services, including clicks, page interactions, and form submissions.

03. Use of Your Information

• Facilitating the provision of our services
• Processing transactions and sending invoices or confirmations
• Responding to customer inquiries and providing support
• Analyzing usage to enhance user experience
• Sending promotional emails, service announcements, or newsletters (with opt-out options)
• Monitoring system security and detecting fraud or unauthorized access

04. Sharing Your Information

• Service Providers: Payment gateways, email marketing platforms, CRMs, cloud storage providers, and data analytics services.
• Legal and Compliance: If required by law or legal process, we may disclose your data to law enforcement or government authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

05. Cookies and Tracking Technologies

• Essential Cookies: Required for site functionality.
• Analytics Cookies: Used to gather statistical data.
• Marketing Cookies: Help deliver relevant advertising.

06. User Rights and Choices

Under the Philippine Data Privacy Act (RA 10173), you have the right to access, correct, object to, or request deletion of your personal data. Contact us at [email protected] to exercise your rights. We aim to respond within 30 days.

07. Data Retention and Security

We retain your data only as long as necessary. We use encrypted servers with SSL protocols, role-based access restrictions, and regular audits. No online transmission or storage method is 100% secure.

08. Children's Privacy

We do not knowingly collect personal information from individuals under 18 years old. If we discover we have received such data, we will delete it promptly.

09. International Transfers

While we operate primarily in the Philippines, some data may be stored or processed in other jurisdictions. By using our services, you consent to this transfer.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may revise this policy periodically. Any material changes will be communicated via email and posted on our website. Continued use implies acceptance.

12. Contact Us

For questions or requests regarding your data, contact us at [email protected]

13. Governing Law

This Privacy Policy shall be governed by the laws of the Republic of the Philippines.

01. Introduction

These Terms and Conditions form a legally binding agreement between you and The Success Builders. By accessing or using our website or any services, you agree to be bound by these Terms.

02. Description of Services

• Paid ad campaign management (Facebook, Google, Instagram, etc.)
• Customer relationship management (CRM) tools
• Email and SMS marketing automation
• Landing page and funnel development
• SaaS dashboard access for tracking and analytics
• Business strategy and coaching sessions

03. Eligibility

You must be at least 18 years of age and capable of entering into legally binding agreements. Businesses must be properly registered entities.

04. User Responsibilities

• Provide truthful and accurate information during signup or service onboarding
• Keep your account login credentials confidential
• Not engage in illegal, abusive, or disruptive activities
• Use the service for its intended purpose only

05. Account Creation and Use

Upon payment confirmation, users receive account credentials granting access to dashboards, CRM tools, ad managers, or other agreed digital services. You may not share login access with unauthorized users.

06. Fees, Payments, and Refunds

• No Refunds: All payments are final. We do not offer refunds unless legally required.
• Cancellation: Submit a written request at least 30 days in advance. Late notice may result in the next billing cycle being charged.

07. Intellectual Property

All intellectual property — website content, designs, trademarks, video materials, code, and proprietary frameworks — belongs solely to The Success Builders. Clients may not copy or reuse these materials without written permission.

08. Confidentiality

Both parties agree to keep confidential all proprietary or sensitive information shared during the term of service, including marketing strategies, trade secrets, and client data.

09. Limitation of Liability

• Loss of profits, revenues, or data
• Business interruption or reputational harm
• Errors caused by third-party tools or platforms
• Technical glitches or downtime of SaaS tools

10. Service Changes and Modifications

We may modify or discontinue any feature or service at our discretion. Material changes will be notified by email. Continued use constitutes acceptance.

11. Termination

• You breach any term or policy
• Fraudulent, abusive, or illegal activity is suspected
• We are required to do so by law or court order

12. Dispute Resolution

We aim to resolve disputes through friendly negotiation. If this fails, disputes will be subject to the jurisdiction of the appropriate courts of the Philippines.

13. Governing Law

These Terms shall be governed by the laws of the Republic of the Philippines.

14. Contact Information

For questions or legal concerns, contact us at [email protected]